Eastin Hotel Penang

The welcome we received from doorman, reception staff and duty manager was exceptional. We arrived in a large vehicle with bikes on the back and the duty manager went out of his way to find us a suitable parking space and helped us off load the bikes. Breakfast buffet was plentiful with a variety of choices offered each day of our three night stay. The GM was very visable, approachable and, like the rest of the staff, she was happy to talk to us at any time.

Everything. The best hotel my family have ever stayed in Penang. The check-in is very quick and we are big family so that's a big plus. All the staff are very accomodative and helpful from the valet staff, front-desk and maintenance. We had problem with our first room as the air-cond is not functioning well, the maintenance staff arrived quick to resolve the issue. The room and toilet especially is very clean. The breakfast is the reason we chose this hotel and it did not disappoint. They change swap the menu everyday so there are always something new to try. The location is a big plus as it is within walking distance to Penang biggest mall, Queensbay, there are hundreds of shops to explore. It is also a short drive to Penang famous Medan Ikan Bakar Teluk Tempoyak. So we will definitely come back.

Good facilities, good environment, room quite wide and clean, very comfortable. Staff very helpful and friendly too 👍🏻 If want to search for food, pub or shopping, it’s just nearby, use walk also can arrive.

Friendly, courteous, and helpful staff and atmosphere. Excellent buffet spread. Kudos to their great staff, Suraya, Parthiban, Vivek, Shweta, to name a few. Wish our stay could have been longer. Will definitely choose Eastin for our next stay in Penang.

Short walking distance from the Queensbay Mall which has a wide selection of various cuisines and retail outlets. Wide selection of hawker food is also available outside the Mall. The staff are friendly and knowledgeable as well as helpful.